~~NOTOC~~
<WRAP bt-hero>
<WRAP bt-hero-inner>
<WRAP bt-eyebrow>We're here to help</WRAP>

====== Contact support ======

Contact the biotime support team by phone, or send us a message below and we'll get back to you as soon as we can.
</WRAP>
</WRAP>

<WRAP bt-home bt-contact>
<grid>
<col md="6"><WRAP bt-phone>
<WRAP bt-tag>Call us — Australia</WRAP>
<WRAP bt-phone-main>[[tel:1300139460|1300 139 460]]</WRAP>
<WRAP bt-phone-alt>[[tel:+61756132700|+61 7 5613 2700]] from overseas</WRAP>
</WRAP></col>
<col md="6"><WRAP bt-phone>
<WRAP bt-tag>Call us — New Zealand</WRAP>
<WRAP bt-phone-main>[[tel:0800111438|0800 111 438]]</WRAP>
<WRAP bt-phone-alt>[[tel:+6498203444|+64 9 820 3444]] from overseas</WRAP>
</WRAP></col>
</grid>

<WRAP bt-hours>Phone support is open **Monday to Friday, 8:30am – 5:00pm (AEST/NZST)**, excluding national public holidays.</WRAP>

<WRAP bt-form>
<WRAP bt-eyebrow>Prefer email?</WRAP>
===== Send us a message =====
Fill out the form below with a few details about your issue and our support team will get back to you as soon as we can — usually within one business day.

<WRAP bt-small>The more detail you can give us, the faster we can help. Tell us what you were doing, what you expected to happen, and any error messages you saw.</WRAP>

<form>
action mail support@gobiotime.com
thanks "Thanks — we've got your message and will get back to you within one business day."
fieldset "Your details"
textbox "First name"
textbox "Last name"
textbox "Company name"
textbox "Your role"
email "Email" @@
textbox "Mobile number" ! /^[0-9\s+()]+$/ "**Mobile number can only contain numbers and spaces"
fieldset "Your message"
textbox "Subject"
textarea "Comment or message" !
submit "Send message"
</form>
</WRAP>

<WRAP bt-remote>
<WRAP bt-eyebrow>Remote support</WRAP>
===== Let us take a look with you =====
If someone on our support team has asked to connect to your screen, download TeamViewer QuickSupport and read them the ID it shows. It runs without installing anything, and the connection closes when the session ends.

<wrap bt-btn>[[https://custom.teamviewer.com/6b9rn7k|Download TeamViewer QuickSupport]]</wrap>

<WRAP bt-small>Only download this when a biotime support team member has asked you to.</WRAP>
</WRAP>
</WRAP>